We asked Charlotte Barrett 7 burning questions a Sales Agent usually gets asked by an aspiring Agent.  Here is what she had to say…

MAA: How long have you been an agent?

Charlotte: 2 years 2 months.

MAA: What made you become an agent?

Charlotte: No ties to one brand and freedom to work with different clients. I also wanted to work with established brands as well as up and coming brands that I could help develop across the Midlands region.

MAA: What has been your biggest challenge?

Charlotte: The Pandemic – An obvious one but this covered most of my first year and like many people I didn’t expect it to close the showrooms as much as it did. Getting displays to customers has been more difficult.

MAA: What do you enjoy the most about being an agent?

Charlotte: The flexibility – Being an agent means I can be there when I need to be for my children and I can work from anywhere!

MAA: What advice would you give someone just starting out?

Charlotte: Network with as many people as you can. Reach out to customers in your older roles that you might not have worked with recently. You never know how they can work with your new range of products.

MAA: How has the role changed in the time you have been an agent?

Charlotte: The role has become predominantly appointment based for face-to-face meetings and lots of interaction and selling through email and phone calls.

MAA: What do you think is the biggest challenge facing agents today?

Charlotte: A complimentary portfolio, where you can supply multiple products into the one customer and also finding products that offer something different for your clients.